Junior IT Systems Administrator (Cloud & Support Focus)

You are invited to join our client as a Junior IT Systems Administrator with a cloud and support focus. Based in Malta with a hybrid pattern, you will support cloud environments, assist end users, and help keep IT systems secure and reliable. This role suits you if you enjoy solving problems, learning new cloud tools, and working with modern Microsoft platforms in a collaborative, growth minded team.

In this role you will work across cloud infrastructure, user support, security, and documentation to help the business run smoothly.

Key responsibilities include:

• You will provision, maintain, and troubleshoot Azure Virtual Desktop and other cloud based environments for remote workers.
• You will ensure users have reliable and secure access to business systems and data.
• You will act as an escalation point for Level 2 and 3 technical support, resolving complex incidents.
• You will administer Microsoft Entra ID (Azure AD), including user provisioning, permissions, and group management.
• You will manage user lifecycle processes and access controls to keep systems safe.
• You will deploy software, patches and security updates across company devices, and help monitor performance.
• You will maintain office network connectivity, including wired and wireless, and support VPN access to cloud resources.
• You will monitor security logs and endpoint compliance, supporting compliance initiatives with Intune and other tools.
• You will create and maintain technical documentation, internal procedures, and user guides so knowledge stays accessible.
• You will participate in occasional on call rotations for critical incidents and outages.

Key requirements include:

• You have 3 plus years in technical support or systems administration.
• You have hands on experience with Microsoft Azure, including Virtual Machines and Azure Virtual Desktop.
• You have strong knowledge of Microsoft 365 administration, including Exchange Online, SharePoint, and Teams.
• You are comfortable supporting both Windows and Linux environments.
• You have experience using PowerShell for automation and administration tasks.
• You have strong troubleshooting skills across hardware, software, networking and cloud systems.
• You are familiar with Jira, Confluence or similar tools.
• You have a degree in IT or relevant certifications such as AZ-104 are highly desirable.

We value candidates who are patient and professional when helping users, self motivated, detail oriented, and able to stay calm under pressure when handling urgent issues.

What is on offer and how we support you

Our client offers a hybrid working model based in Malta, a modern office with excellent facilities, private health and dental insurance, a mental well being support programme, discounted gym membership, a referral bonus scheme, regular company and team social events, and a collaborative and supportive team culture.